{"id":112854,"date":"2019-11-04T00:00:00","date_gmt":"2019-11-03T16:00:00","guid":{"rendered":"http:\/\/tnr.com.tw\/2019\/11\/04\/%e4%bc%81%e6%a5%ad%e9%a0%88%e6%89%be%e5%88%b0%e7%a7%91%e6%8a%80%e5%b9%b3%e8%a1%a1%e9%bb%9e%e6%89%8d%e8%83%bd%e5%9c%a8%e8%ae%8a%e5%8b%95%e7%92%b0%e5%a2%83%e4%b8%ad%e6%b1%82%e5%8b%9d\/"},"modified":"2019-11-04T00:00:00","modified_gmt":"2019-11-03T16:00:00","slug":"%e4%bc%81%e6%a5%ad%e9%a0%88%e6%89%be%e5%88%b0%e7%a7%91%e6%8a%80%e5%b9%b3%e8%a1%a1%e9%bb%9e%e6%89%8d%e8%83%bd%e5%9c%a8%e8%ae%8a%e5%8b%95%e7%92%b0%e5%a2%83%e4%b8%ad%e6%b1%82%e5%8b%9d","status":"publish","type":"post","link":"https:\/\/tnr.com.tw\/?p=112854","title":{"rendered":"\u4f01\u696d\u9808\u627e\u5230\u79d1\u6280\u5e73\u8861\u9ede?\u624d\u80fd\u5728\u8b8a\u52d5\u74b0\u5883\u4e2d\u6c42\u52dd"},"content":{"rendered":"<\/p>\n<p>\u30102019\u5e7411\u67084\u3011\u570b\u969b\u7814\u7a76\u66a8\u9867\u554f\u6a5f\u69cbGartner\u8868\u793a\uff0c\u8eab\u8655\u5145\u6eff\u8b8a\u6578\u7684\u74b0\u5883\uff0c\u8cc7\u8a0a\u9577\u82e5\u6b32\u5e36\u9818\u4f01\u696d\u8d70\u5411\u6210\u529f\uff0c\u5247\u9808\u5055\u540c\u76f8\u95dcIT\u4e3b\u7ba1\u65bc\u9ad8\u5ea6\u4e0d\u78ba\u5b9a\u6027\u4e2d\u627e\u51fa\u65b9\u5411\u4f86\u8d0f\u5f97\u5148\u6a5f\u3002\u6240\u8b02\u7684\u8b8a\u52d5\u5305\u62ec\u5730\u7de3\u653f\u6cbb\u3001\u7d93\u6fdf\u548c\u6578\u4f4d\u5de8\u64d8\u7684\u5d1b\u8d77\uff0c\u4e09\u80a1\u529b\u91cf\u7834\u58de\u65e2\u6709\u5e73\u8861\uff0c\u56e0\u6b64\u5c0d\u8cc7\u8a0a\u9577\u5e36\u4f86\u8af8\u591a\u4e0d\u78ba\u5b9a\u6027\u548c\u58d3\u529b\u3002<\/p>\n<\/p>\n<p>   Gartner\u5206\u6790\u5e2b\u8a8d\u70ba\uff0c\u671f\u671b\u5728\u8b8a\u52d5\u4e2d\u627e\u5230\u65b9\u5411\u4e26\u5728\u6578\u4f4d\u74b0\u5883\u52dd\u51fa\u7684\u4f01\u696d\uff0c\u5fc5\u9808\u627e\u5230\u81ea\u8eab\u7684\u300c\u79d1\u6280\u5e73\u8861\u9ede\uff08TechQuilibrium\uff09\u300d\uff0c\u4ea6\u5373\u660e\u78ba\u4e86\u89e3\u8a72\u4f01\u696d\u9700\u9054\u5230\u4f55\u7a2e\u6578\u4f4d\u5316\u7a0b\u5ea6\uff0c\u624d\u80fd\u5728\u6578\u4f4d\u74b0\u5883\u4e2d\u5177\u5099\u7af6\u722d\u529b\u751a\u81f3\u9818\u5148\u5e02\u5834\u3002<\/p>\n<\/p>\n<p>   Gartner\u8cc7\u6df1\u7814\u7a76\u526f\u7e3d\u88c1<a href=\"https:\/\/www.gartner.com\/analyst\/25740\" target=\"_blank\" rel=\"noopener\">Valentin Sribar<\/a>\u8fd1\u671f\u54119,000\u591a\u4f4dCIO\u548cIT\u9ad8\u968e\u4e3b\u7ba1\u89e3\u91cb\uff0c\u9019\u4e9b\u8b8a\u52d5\u6703\u6253\u4e82\u73fe\u6cc1\uff0c\u4f01\u696d\u4e5f\u88ab\u8feb\u5fc5\u9808\u8fc5\u901f\u505a\u51fa\u53cd\u61c9\uff0c\u518d\u52a0\u4e0a\u9019\u4e9b\u8b8a\u52d5\u5f80\u5f80\u6703\u540c\u6642\u51fa\u73fe\uff0c\u56e0\u6b64\u4f01\u696d\u9700\u8981\u4e00\u500b\u9ad8\u6548\u7387\u7684\u57f7\u884c\u5718\u968a\uff0c\u4ee5\u4fbf\u5373\u6642\u5728\u591a\u500b\u696d\u52d9\u9818\u57df\u505a\u51fa\u56de\u61c9\u3002<\/p>\n<\/p>\n<p>   Valentin Sribar\u6307\u51fa\uff1a\u300c\u79d1\u6280\u5e73\u8861\u9ede\u7684\u6982\u5ff5\uff0c\u6709\u52a9\u4f01\u696d\u5728\u8907\u96dc\u7684\u7834\u58de\u5f0f\u5275\u65b0\u548c\u73fe\u6b63\u9762\u81e8\u7684\u5404\u7a2e\u6975\u7aef\u72c0\u6cc1\u9593\u9054\u5230\u5e73\u8861\u3002\u8cc7\u8a0a\u9577\u61c9\u8207\u57f7\u884c\u5718\u968a\u5408\u4f5c\uff0c\u8a2d\u8a08\u51fa\u9069\u5ea6\u7d50\u5408\u50b3\u7d71\u53ca\u6578\u4f4d\u5546\u696d\u7684\u50f9\u503c\u4e3b\u5f35\uff1b\u627e\u5230\u5169\u8005\u9593\u7684\u5e73\u8861\uff0c\u5373\u4ee3\u8868\u9054\u5230\u79d1\u6280\u5e73\u8861\u9ede\u3002\u500b\u5225\u4f01\u696d\u548c\u6574\u9ad4\u7522\u696d\u7684\u79d1\u6280\u5e73\u8861\u9ede\u4ecd\u6709\u5dee\u7570\uff0c\u4e26\u975e\u6bcf\u500b\u7522\u696d\u90fd\u9808\u64c1\u6709\u540c\u6a23\u7684\u6578\u4f4d\u5316\u65b9\u5f0f\u6216\u7a0b\u5ea6\u3002\u300d<\/p>\n<\/p>\n<p>   Gartner\u5206\u6790\u5e2b\u8a8d\u70ba\u6700\u4f73\u7684\u6578\u4f4d\u5546\u696d\u7b56\u7565\uff0c\u662f\u5c08\u6ce8\u65bc\u4f01\u696d\u5167\u90e8\u71df\u904b\u6578\u4f4d\u5316\u53ca\u5916\u90e8\u50f9\u503c\u4e3b\u5f35\u6578\u4f4d\u5316\u7684\u901f\u5ea6\u548c\u6df1\u5ea6\u30022020\u5e74Gartner\u8cc7\u8a0a\u9577\u8abf\u67e5\uff08CIO Agenda survey\uff09\u7d50\u679c\u986f\u793a\uff0c\u4f01\u696d\u5167\u5e73\u574720%\u7684\u7522\u54c1\u3001\u670d\u52d9\u53ca\u71df\u6536\u50f9\u503c\u4e3b\u5f35\u5c6c\u65bc\u6578\u4f4d\u5316\uff0c\u4e14\u670939%\u7684\u5de5\u4f5c\u5834\u6240\u3001\u88fd\u7a0b\u548c\u4f9b\u61c9\u93c8\u85c9\u7531\u6578\u4f4d\u79d1\u6280\u63d0\u5347\u6548\u7387\u3002\u7136\u800c\u8d70\u5728\u6578\u4f4d\u5316\u524d\u7aef\u7684\u4f01\u696d\u8cc7\u8a0a\u9577\u5011\u8868\u793a\uff0c\u8a72\u4f01\u696d\u6709\u904e\u534a\u7684\u71df\u904b\u548c\u4e09\u5206\u4e4b\u4e00\u7684\u50f9\u503c\u4e3b\u5f35\u5df2\u7d93\u5b8c\u5168\u6578\u4f4d\u5316\u3002<\/p>\n<\/p>\n<p>  Valentin Sribar\u5206\u6790\uff1a\u300c\u76ee\u524d\u591a\u6578\u4f01\u696d\u90fd\u9700\u52a0\u5feb\u6578\u4f4d\u8a08\u756b\u7684\u9032\u7a0b\uff0c\u624d\u80fd\u9054\u5230\u79d1\u6280\u5e73\u8861\u9ede\u3002\u56e0\u70ba\u7576\u4f01\u696d\u8ddd\u96e2\u6240\u5c6c\u7522\u696d\u7684\u79d1\u6280\u5e73\u8861\u9ede\u8d8a\u9060\uff0c\u8d8a\u6709\u53ef\u80fd\u5728\u672a\u4f86\u88ab\u7522\u696d\u6dd8\u6c70\u3002\u300dGartner\u5efa\u8b70\u8cc7\u8a0a\u9577\u95dc\u6ce8\u4ee5\u4e0b\u56db\u500b\u9818\u57df\uff0c\u4ee5\u5354\u52a9\u4f01\u696d\u9054\u5230\u79d1\u6280\u5e73\u8861\u9ede\uff1a<\/p>\n<\/p>\n<p><strong>\u4f01\u696d\u6c7a\u7b56<\/strong><\/p>\n<p>  \u826f\u597d\u7684\u6c7a\u7b56\u5c0d\u65bc\u4f01\u696d\u4efb\u4f55\u4e00\u500b\u74b0\u7bc0\u751a\u81f3\u6574\u500b\u793e\u6703\u7684\u6210\u529f\u90fd\u81f3\u95dc\u91cd\u8981\u3002\u7576\u4f01\u696d\u5c0e\u5165\u8d8a\u4f86\u8d8a\u591a\u79d1\u6280\uff0c\u6578\u4f4d\u4e16\u4ee3\u4e2d\u6c7a\u7b56\u81ea\u52d5\u5316\u7684\u6bd4\u4f8b\u4e5f\u9010\u6f38\u5347\u9ad8\uff0c\u4f01\u696d\u9818\u5c0e\u8005\u5f88\u6709\u53ef\u80fd\u96e3\u4ee5\u8ddf\u4e0a\u8173\u6b65\u3002<\/p>\n<\/p>\n<p>Valentin Sribar\u8a8d\u70ba\uff1a\u300c\u4f01\u696d\u5fc5\u9808\u5728\u4eba\u70ba\u6c7a\u7b56\u548c\u4eba\u5de5\u667a\u6167\u6c7a\u7b56\u9593\u627e\u5230\u79d1\u6280\u5e73\u8861\u9ede\uff0c\u800c\u9019\u5f88\u6709\u53ef\u80fd\u662f\u7d9c\u5408\u5169\u8005\u4e4b\u529b\uff0c\u9054\u5230\u4eba\u6a5f\u4e4b\u9593\u7684\u5354\u4f5c\u3002Gartner\u9810\u6e2c\u5230\u4e862022\u5e74\uff0c40%\u7684\u54e1\u5de5\u5c07\u6703\u900f\u904e\u4eba\u5de5\u667a\u6167\u8f14\u52a9\u6c7a\u7b56\u3002\u5728\u591a\u6578\u74b0\u5883\u4e2d\uff0c\u4eba\u985e\u548c\u6a5f\u5668\u6703\u9700\u8981\u4e92\u76f8\u5408\u4f5c\uff0c\u7531\u6a5f\u5668\u8ca0\u8cac\u7e41\u91cd\u7684\u8cc7\u6599\u8655\u7406\u5de5\u4f5c\uff0c\u4eba\u985e\u5247\u8ca0\u8cac\u8a6e\u91cb\u4e26\u5f37\u5316\u6c7a\u7b56\uff1b\u5728\u8907\u96dc\u3001\u8cc7\u6599\u91cf\u9f90\u5927\u7684\u74b0\u5883\u4e2d\u66f4\u662f\u5982\u6b64\u3002\u300d<\/p>\n<\/p>\n<p><strong>\u9818\u5c0e\u529b<\/strong><\/p>\n<p>  \u6839\u64da2020\u5e74Gartner\u8463\u4e8b\u6703\u8abf\u67e5\uff08Board of Director survey\uff09\u7d50\u679c\uff0c\u4e09\u5206\u4e4b\u4e8c\u7684\u8463\u4e8b\u8a8d\u70ba\u6578\u4f4d\u548c\u79d1\u6280\u7684\u7834\u58de\u5f0f\u5275\u65b0\u662f\u696d\u52d9\u4e0a\u6700\u5927\u7684\u6311\u6230\uff0c\u751a\u81f3\u6bd4\u5fb5\u624d\u3001\u6cd5\u898f\u548c\u696d\u52d9\u6210\u9577\u90fd\u66f4\u91cd\u8981\u3002\u6b64\u5916\uff0c\u904e\u534a\u6578\u8463\u4e8b\u8868\u793a\u6578\u4f4d\u8a08\u756b\u662f\u672a\u4f86\u5169\u5e74\u7684\u512a\u5148\u9805\u76ee\u3002\u5c0d\u8cc7\u8a0a\u9577\u548cIT\u4e3b\u7ba1\u800c\u8a00\uff0c\u9019\u662f\u500b\u633a\u8eab\u800c\u51fa\u5354\u52a9\u4f01\u696d\u9054\u5230\u79d1\u6280\u5e73\u8861\u9ede\u7684\u6a5f\u6703\u3002<\/p>\n<\/p>\n<p>  Gartner\u5091\u51fa\u7814\u7a76\u526f\u7e3d\u88c1<a href=\"https:\/\/www.gartner.com\/search\/all\/simple?typeaheadTermType=&amp;typeaheadTermId=&amp;searchType=21&amp;keywords=tina%20nunno&amp;qid=c499b1c3a8ba8947a1dc9\" target=\"_blank\" rel=\"noopener\">Tina Nunno<\/a>\u8868\u793a\uff1a\u300cGartner\u8fd1\u671f\u4e5f\u91dd\u5c0d1\u842c5\u5343\u540d\u4ee5\u4e0a\u7684\u8cc7\u8a0a\u9577\u53caIT\u4e3b\u7ba1\u9032\u884c\u9818\u5c0e\u529b\u81ea\u6211\u8a55\u4f30\u8abf\u67e5\uff0c\u7d50\u679c\u986f\u793a\u5927\u90e8\u5206\u8cc7\u8a0a\u9577\u8a8d\u70ba\u81ea\u5df1\u7684\u88ab\u52d5\u6027\u6216\u9632\u79a6\u6027\u9ad8\u65bc\u4e3b\u52d5\u6027\u6216\u653b\u64ca\u6027\u3002\u4f46\u82e5\u8981\u9054\u5230\u79d1\u6280\u5e73\u8861\u9ede\u4e26\u6230\u52dd\u9006\u52e2\uff0c\u8cc7\u8a0a\u9577\u5fc5\u9808\u5316\u88ab\u52d5\u70ba\u4e3b\u52d5\uff0c\u7ad9\u7a69\u5b9a\u9ede\u3001\u65bd\u529b\u3001\u5f97\u5206\u3002\u300d<\/p>\n<\/p>\n<p><strong>Tina Nunno\u5efa\u8b70\u8cc7\u8a0a\u9577\u5f9e\u4ee5\u4e0b\u4e09\u500b\u65b9\u5411\u8457\u624b\uff1a<\/strong><\/p>\n<p>&sect;<strong>\u7ad9\u5728\u4e3b\u52d5\u9818\u5c0e\u5730\u4f4d\uff08\u7ad9\u7a69\u5b9a\u9ede\uff09<\/strong>\uff1a\u9810\u5148\u5236\u8a02\u5718\u968a\u548c\u5176\u4ed6\u90e8\u9580\u5408\u4f5c\u8207\u53d6\u5f97IT\u8cc7\u6e90\u7684\u7406\u60f3\u689d\u4ef6\uff0c\u4e26\u5c07\u5f7c\u6b64\u8996\u70ba\u5925\u4f34\u4e00\u540c\u5546\u5b9a\u6700\u7d42\u5de5\u4f5c\u5b88\u5247\u3002<\/p>\n<p>&sect;<strong>\u5f37\u5316\u4e3b\u653b\u5718\u968a\uff08\u65bd\u529b\uff09<\/strong>\uff1a\u7d44\u6210\u5177\u6709\u591a\u6a23\u6027\u7684\u5718\u968a\uff0c\u7d0d\u5165\u80fd\u540c\u6642\u5e36\u52d5\u696d\u52d9\u6210\u9577\u4e26\u9632\u79a6\u5a01\u8105\u7684IT\u548c\u8077\u80fd\u5c08\u5bb6\u3002<\/p>\n<p>&sect;<strong>\u8207\u8463\u4e8b\u6703\u6e9d\u901a\u4ee5\u53d6\u5f97\u6210\u679c\uff08\u5f97\u5206\uff09<\/strong>\uff1a\u5f9e\u71df\u6536\u3001\u6210\u672c\u548c\u98a8\u96aa\u7b49\u4e0d\u540c\u89d2\u5ea6\u5207\u5165\uff0c\u8207\u8463\u4e8b\u6703\u958b\u5c55\u50b3\u7d71\u8207\u6578\u4f4d\u696d\u52d9\u76f8\u95dc\u8a0e\u8ad6\u3002<\/p>\n<\/p>\n<p><strong>\u9867\u5ba2\u9ad4\u9a57<\/strong><\/p>\n<p>  \u79d1\u6280\u666e\u53ca\u5275\u9020\u51fa\u4e00\u7a2e\u5168\u65b0\u7684\u9867\u5ba2\u9700\u6c42\u6216\u8f49\u8b8a\uff0d\u300c\u5168\u62ff\u578b\u9867\u5ba2\u300d\uff08Everything Customer\uff09\u3002\u6839\u64daGartner\u5b9a\u7fa9\uff0c\u5168\u62ff\u578b\u9867\u5ba2\u5e0c\u671b\u80fd\u540c\u6642\u6eff\u8db3\u76f8\u4e92\u77db\u76fe\u7684\u9700\u6c42\uff0c\u9019\u901a\u5e38\u8207\u79d1\u6280\u5927\u91cf\u666e\u53ca\u5316\u6709\u95dc\u3002\u8209\u4f8b\u800c\u8a00\uff0c\u9867\u5ba2\u60f3\u8981\u96c6\u7d50\u6240\u6709\u529f\u80fd\u65bc\u55ae\u4e00\u884c\u52d5\u61c9\u7528\u4e2d\uff0c\u4f46\u53c8\u5e0c\u671b\u5728\u4f7f\u7528\u6642\u53ef\u4ee5\u8f15\u9b06\u4e0a\u624b\u3002<\/p>\n<\/p>\n<p>  \u85c9\u7531\u79d1\u6280\u6eff\u8db3\u9867\u5ba2\u9700\u6c42\uff0c\u6709\u6642\u4ea6\u6703\u8b93\u9867\u5ba2\u611f\u5230\u758f\u9060\uff0c\u5728\u79d1\u6280\u8207\u4eba\u4e4b\u9593\u7522\u751f\u8ddd\u96e2\u3002\u6210\u529f\u7684\u8cc7\u8a0a\u9577\u81f4\u529b\u65bc\u8a2d\u8a08\u826f\u597d\u7684\u4f7f\u7528\u8005\u9ad4\u9a57\u964d\u4f4e\u758f\u96e2\u611f\uff0c\u5f9e\u9867\u5ba2\u8207\u79d1\u6280\u7684\u4ea4\u96c6\u4e2d\u5275\u9020\u50f9\u503c\uff0c\u78ba\u4fdd\u5168\u62ff\u578b\u9867\u5ba2\u4fdd\u6301\u54c1\u724c\u5fe0\u8aa0\u5ea6\u3002<\/p>\n<\/p>\n<p>  Gartner\u5091\u51fa\u7814\u7a76\u526f\u7e3d\u88c1<a href=\"https:\/\/www.gartner.com\/analyst\/38539\" target=\"_blank\" rel=\"noopener\">Don Scheibenreif<\/a>\u8a8d\u70ba\uff1a\u300c\u6b32\u9054\u5230\u4e0a\u8ff0\u76ee\u6a19\u7684\u4f01\u696d\uff0c\u9700\u63d0\u4f9b\u80fd\u805a\u96c6\u773e\u591a\u826f\u597d\u4f7f\u7528\u8005\u9ad4\u9a57\u7684\u591a\u91cd\u9ad4\u9a57\u5e73\u53f0\uff08multi-experience platform\uff09\u3002\u9019\u985e\u578b\u5e73\u53f0\u5229\u7528\u6578\u4f4d\u5546\u696d\u5e73\u53f0\u7684\u7d44\u6210\u8981\u7d20\uff0c\u80fd\u5728\u591a\u7a2e\u5f62\u5f0f\u7684\u670d\u52d9\u63a5\u89f8\u9ede\uff08touchpoint\uff09\u63d0\u4f9b\u4e00\u81f4\u9ad4\u9a57\uff0c\u8209\u51e1\u751f\u6d3b\u4e2d\u7684\u624b\u6a5f\u3001\u7db2\u8def\u3001\u8863\u670d\u3001\u624b\u9336\u3001\u865b\u64ec\u52a9\u7406\u548c\u51b0\u7bb1\uff0c\u7686\u80fd\u96a8\u6642\u96a8\u5730\u8207\u5168\u62ff\u578b\u9867\u5ba2\u9032\u884c\u4e92\u52d5\u3002\u8981\u5728\u8b8a\u52d5\u4e2d\u6c42\u52dd\uff0c\u4f01\u696d\u4e0d\u53ea\u5fc5\u9808\u63d0\u4f9b\u66f4\u591a\u6280\u8853\uff0c\u66f4\u9700\u8981\u5728\u6bcf\u4e00\u500b\u4eba\u985e\u8207\u79d1\u6280\u4e92\u52d5\u7684\u904e\u7a0b\u4e2d\u7372\u53d6\u6700\u5927\u50f9\u503c\uff0c\u624d\u80fd\u9054\u5230\u9867\u5ba2\u7684\u79d1\u6280\u5e73\u8861\u9ede\u3002\u300d<\/p>\n<\/p>\n<p><strong>\u6578\u4f4d\u793e\u6703<\/strong><\/p>\n<p>  \u6578\u4f4d\u793e\u6703\u662f\u4eba\u3001\u4f01\u696d\u548c\u7269\u4ef6\u4e4b\u9593\u6240\u6709\u4e92\u52d5\u7684\u7d50\u5408\uff0c\u800c\u7576\u4eca\u6574\u9ad4\u74b0\u5883\u4e5f\u6b63\u5feb\u901f\u6578\u4f4d\u5316\u3002\u904e\u53bb\u8a8d\u77e5\u7684\u6700\u4f73\u89e3\u6c7a\u65b9\u6848\u548c\u65e2\u6709\u898f\u5247\u4e0d\u518d\u594f\u6548\uff0c\u4f01\u696d\u9700\u7522\u751f\u65b0\u7684\u505a\u6cd5\u8207\u898f\u7bc4\uff0c\u5305\u62ec\u5982\u4f55\u7ba1\u7406\u4eba\u5de5\u667a\u6167\u548c\u7269\u806f\u7db2\u6240\u63d0\u4f9b\u7684\u5927\u91cf\u8cc7\u6599\u548c\u60c5\u5831\uff1b\u627e\u5230\u8cc7\u6599\u4e0d\u518d\u662f\u6311\u6230\uff0c\u5982\u4f55\u6709\u6548\u5229\u7528\u8cc7\u6599\u624d\u662f\u95dc\u9375\u6c7a\u52dd\u9ede\u3002<\/p>\n<\/p>\n<p>   Gartner\u8cc7\u6df1\u9996\u5e2d\u7814\u7a76\u5206\u6790\u5e2b<a href=\"https:\/\/www.gartner.com\/analyst\/28600\" target=\"_blank\" rel=\"noopener\">Mbula Schoen<\/a>\u6307\u51fa\uff1a\u300c\u82e5\u8981\u5728\u767c\u6398\u8cc7\u6599\u50f9\u503c\u53ca\u6b63\u78ba\u4f7f\u7528\u8cc7\u6599\u5169\u8005\u9593\u9054\u5230\u5e73\u8861\uff0c\u5c31\u5fc5\u9808\u6ce8\u610f\u4e09\u500b\u8981\u9ede\u3002\u9664\u4e86\u78ba\u5be6\u7ba1\u7406\u8cc7\u8a0a\uff0c\u9084\u9808\u63d0\u4f9b\u8cc7\u6599\u771f\u6b63\u7684\u50f9\u503c\uff0c\u8b93\u4eba\u5011\u9ad4\u6703\u8cc7\u6599\u5171\u4eab\u7684\u597d\u8655\uff0c\u540c\u6642\u589e\u52a0\u8cc7\u6599\u900f\u660e\u5ea6\u8207\u638c\u63a7\u7a0b\u5ea6\uff0c\u4ee5\u53d6\u5f97\u773e\u4eba\u4fe1\u4efb\u3002\u670970%\u7684\u5229\u76ca\u95dc\u4fc2\u4eba\u671f\u5f85\u4f01\u696d\u5728\u81ea\u8eab\u696d\u52d9\u76f8\u95dc\u7684\u793e\u6703\u8b70\u984c\u4e0a\u63a1\u53d6\u516c\u958b\u7acb\u5834\u3002\u4f01\u696d\u61c9\u8003\u616e\u5efa\u7acb\u793e\u6703\u50f9\u503c\u4e3b\u5f35\uff0c\u4e0d\u55ae\u53ea\u662f\u6350\u6b3e\u6216\u64d4\u4efb\u7fa9\u5de5\uff0c\u800c\u662f\u601d\u8003\u5982\u4f55\u4ee5\u6539\u5584\u6578\u4f4d\u5316\u793e\u6703\u70ba\u51fa\u767c\u9ede\uff0c\u5efa\u7acb\u5168\u65b0\u696d\u52d9\u65b9\u5411\u3002\u300d<\/p>\n<\/p>\n<p>   Mbula Schoen\u7e3d\u7d50\uff1a\u300c\u6578\u4f4d\u793e\u6703\u662f\u5f9e\u8b8a\u52d5\u4e2d\u6c42\u52dd\u7684\u6700\u4f73\u6a5f\u6703\u3002\u8cc7\u8a0a\u9577\u8207IT\u4e3b\u7ba1\u61c9\u9010\u6b65\u5c07\u539f\u672c\u653e\u5728\u5b89\u5168\u8207\u98a8\u96aa\u7ba1\u7406\u9818\u57df\u4e0a\u7684\u91cd\u5fc3\uff0c\u8f49\u79fb\u81f3\u4fdd\u8b77\u4f01\u696d\u696d\u52d9\u548c\u6574\u9ad4\u793e\u6703\u3002\u8a2d\u8a08\u500b\u4eba\u5316\u7684\u9867\u5ba2\u9ad4\u9a57\uff0c\u78ba\u5be6\u7ba1\u7406\u8cc7\u8a0a\u6210\u70ba\u503c\u5f97\u4fe1\u8cf4\u7684\u8cc7\u6599\u76e3\u7ba1\u4eba\uff0c\u4e26\u627e\u51fa\u548c\u7522\u696d\u76f8\u95dc\u7684\u793e\u6703\u8b70\u984c\uff0c\u5efa\u7acb\u793e\u6703\u50f9\u503c\u4e3b\u5f35\u3002\u300d<\/p>\n<\/p>\n<p><strong>Gartner<\/strong><strong>\u7c21\u4ecb<\/strong><\/p>\n<p>Gartner Inc.\uff08\u7d10\u7d04\u8b49\u4ea4\u6240\u4e0a\u5e02\u7de8\u865f\ufe30IT\uff09\u70ba\u5168\u7403\u9818\u5148\u7814\u7a76\u53ca\u9867\u554f\u6a5f\u69cb\uff0c\u4e5f\u662f\u6a19\u6e96\u666e\u723e500\u5927\u4f01\u696d\uff08S&amp;P 500\uff09\u4e4b\u4e00\u3002Gartner\u63d0\u4f9b\u4f01\u696d\u9818\u8896\u4e0d\u53ef\u6216\u7f3a\u7684\u6d1e\u5bdf\u529b\u3001\u5efa\u8b70\u548c\u5de5\u5177\uff0c\u5354\u52a9\u5ba2\u6236\u5b8c\u6210\u95dc\u9375\u512a\u5148\u4efb\u52d9\uff0c\u6253\u9020\u672a\u4f86\u7684\u6210\u529f\u4f01\u696d\u3002Gartner\u512a\u79c0\u7684\u7814\u7a76\u5718\u968a\u662f\u7531\u5c08\u5bb6\u9818\u8ecd\uff0c\u900f\u904e\u7522\u696d\u5167\u90e8\u8cc7\u8a0a\uff0c\u4e26\u4ee5\u6578\u64da\u8cc7\u6599\u7684\u7814\u7a76\u70ba\u57fa\u790e\uff0c\u80fd\u5f15\u9818\u5ba2\u6236\u5c31\u6700\u95dc\u9375\u7684\u8b70\u984c\u505a\u51fa\u6b63\u78ba\u6c7a\u7b56\u3002Gartner\u662f\u5099\u53d7\u4fe1\u8cf4\u7684\u5ba2\u89c0\u8cc7\u6e90\u548c\u91cd\u8981\u4e8b\u696d\u5925\u4f34\uff0c\u5728\u5168\u7403100\u591a\u570b\u6709\u8d85\u904e15,000\u5bb6\u4f01\u696d\u5ba2\u6236&mdash;\u7bc4\u570d\u6db5\u84cb\u5404\u4e3b\u8981\u9818\u57df\u3001\u7522\u696d\u8207\u4f01\u696d\u898f\u6a21\u3002\u6b32\u9032\u4e00\u6b65\u4e86\u89e3Gartner\u5982\u4f55\u5354\u52a9\u6c7a\u7b56\u8005\u63a8\u52d5\u4f01\u696d\u7684\u672a\u4f86\uff0c\u8acb\u700f\u89bd<a href=\"http:\/\/www.gartner.com\/\" target=\"_blank\" rel=\"noopener\">www.gartner.com<\/a>\uff0c\u4ea6\u6b61\u8fce\u95dc\u6ce8<a href=\"https:\/\/www.facebook.com\/Gartner-Taiwan-492385637955504\/\" target=\"_blank\" rel=\"noopener\">Gartner Taiwan Facebook<\/a>\u3002<\/p>\n<\/p>\n<p>Gartner Inc.\u70ba\u570b\u969b\u7814\u7a76\u66a8\u9867\u554f\u6a5f\u69cbGartner\u4e4b\u6b63\u5f0f\u516c\u53f8\u540d\u7a31\u3002<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u30102019\u5e7411\u67084\u3011\u570b\u969b\u7814\u7a76\u66a8\u9867\u554f\u6a5f\u69cbGartner\u8868\u793a\uff0c&hellip; <\/p>\n","protected":false},"author":1,"featured_media":112855,"comment_status":"","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[14],"tags":[],"post_folder":[],"class_list":["post-112854","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-finance"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/tnr.com.tw\/index.php?rest_route=\/wp\/v2\/posts\/112854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tnr.com.tw\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tnr.com.tw\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tnr.com.tw\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tnr.com.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=112854"}],"version-history":[{"count":0,"href":"https:\/\/tnr.com.tw\/index.php?rest_route=\/wp\/v2\/posts\/112854\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/tnr.com.tw\/index.php?rest_route=\/wp\/v2\/media\/112855"}],"wp:attachment":[{"href":"https:\/\/tnr.com.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=112854"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tnr.com.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=112854"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tnr.com.tw\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=112854"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/tnr.com.tw\/index.php?rest_route=%2Fwp%2Fv2%2Fpost_folder&post=112854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}